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Cannot install on Samsung A6

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Installation fails on my Samsung A6 (4GB RAM, 64-bits). The progress bar is displayed but ends after a few seconds with an error message "Application not installed". I tried versions 536 and 541.

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I'm having the same problem on both my Samsung Note 4 phone and Samsung SM-T580 tablet.

 

Nick

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EV4 requires a 64bit device, and I suspect these devices are 32 bit. You can tell by launching EV3, then check the versionnumber at the first page. If it mentions (32) it is a 32 bit system, if it mentions (64) then its a 64 bit system and should work ok. 

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This means that Tablets with 32bit will not be supported? 
This has to be announces very clear before the users will purchase the EV4.

Currently I am not able to test the EV4 on Android but only on IOS - even if Android is my prefered tablet 🙂

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Hi Torben, thanks for the heads up. We will improve communication about this before going public.

The reason for this is that Apple, since iOS 11 has stopped supporting 32-bit, and Android is going to.
Luckily all the recent tablets are 64-bit even some more affordable ones. We have good results with the Samsung Galaxy Tab S3 and S4, as well as the new iPad Mini 5 and in general any tablet from the last 12 months.

Now I'm thinking about it, it can be interesting to do a user experiences survey and blog on the different tablets and in-flight setups once EV4 is fully released.

Blue skies,
Tim

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